If your dog is unsure, worried, or reluctant to come to you when called, you will need to build a foundation of trust through positive associations. Every time he comes to you, he must be praised in a soft tone and feel he found a safe place. YOU are his safe place. Ensure it’s always a positive experience to have hands near him. If hands are grabbing, scruffing, pushing, holding back, alpha rolling, or controlling in any way, they become a threat. This is a dangerous association for him to have as it could be a child’s hand going near him that he has to ward off based on his past experience.
If your dog trusts you and yet doesn’t comply with your requests, you may be sending mixed messages and he is confused. By communicating in his language, you can quickly establish a connection that helps him feel calm and understood, instead of hyper and confused.
Your body language has a huge impact on how your dog perceives you. If you are moving around, bending over, pointing your fingers, or otherwise erratic in your movements when attempting to communicate, your dog will not perceive you as a strong, capable leader. Standing still and upright and being absolutely calm is how an effective leader acts. Backing up, turning away, sitting, moving towards your dog, waving arms, will teach your dog that you not to be taken seriously.
Your voice tone is more important than your words. Ensure your dog hears a clear and meaningful message at every opportunity. Your job is to teach him whether what he is doing at that moment is correct or incorrect. (After the fact is too late and will confuse your dog). Your tone when he’s making the right decision should be light, soft, and calming. When he’s making an incorrect decision, it’s a growl. The more black and white you are in your praise versus your growl, the easier it will be for your dog to figure out what the rule is. Too many words clutter the message and confuse your dog. Make sure when you use her name, it is in a soft, inviting tone. If you growl or yell her name, she will think her name means she is making a mistake. This is very confusing and your dog will likely either lose interest in you or become worried and less trusting of you.